Service & Support

With technology and personal commitment to success - JINGLING does not only offer state-of-the-art ice cream technology and fresh ice cream enjoyment but is also on hand with help and advice as a competent partner for you.


Your individual JINGLING ice cream machine has been installed by us on your premises and works perfectly? JINGLING offers maintenance service at regular intervals for your ice cream machine to ensure that it stays that way. Our technicians will visit you by appointment and put the machine through its paces – reliably and straightforwardly.


Do you have a problem that cannot be solved with the Jingling soft ice cream machine? Our service technicians will be with you in the shortest time. Since we produce our JINGLING soft ice cream machines ourselves, we know them like the back of our hand. No matter which model or year of manufacture, we will find a solution!

Spare parts

You need new components for your ice cream machine? We have suitable spare parts for every machine generation and can even send them to you overnight by express delivery if required. You need help with the installation? We are happy to take care of this for you, too!

International customer service

You have a question about our JINGLING soft ice cream machine? We will be happy to help!

Comprehensive advice

Whether in person at your premises or by phone – we provide comprehensive advice according to your individual needs.

Delivery & connection

We deliver your soft ice cream machine to the desired location and of course help you with the installation and connection.


Our sales advisers will brief you about the operation of the machines, will be available for any questions you might have and will give you helpful tips.

Additional training courses

Your sales staff have further question? We are happy to come back for another training session!

Operating manual

Answers to all kinds of questions can also be found in our operating manual- quickly to hand and easy to understand.


You have a question about our JINGLING soft ice cream machine? We will be happy to help!

You would like to become a partner?

Generate profitable additional turnover with one of our tailor-made location solutions and make the most of your location advantages with one or more JINGLING brands!